Support and FAQ Release notes January - March, 2021 Current: Sprint 54 Sprint 54 Release date: 12 Mar 2021 Read summary Improved loading speed of station assistance pageStop running transactions through Business Portal Certain stations reported the incorrect year in transaction dates Maximum current widget wasn't visibleDuplicate messages were sent to SMATCHTransactions for certain DC stations reported as 0kWh Roaming admins can't log in Some users are unable to access the platform* Open issues from previous sprintsChanges and improvements Improved loading speed of station assistance page Affected users:Tenant access: Tenant admin, Technical support, Customer support, Support agentDescription:We made some backend changes, and the station assistance page now loads faster. Stop running transactions through Business Portal Affected users:Tenant access: Tenant admin, customer support, support agentAccount access: Account owner, account admin, sub-account owner, sub-account adminDescription:We've extended the station troubleshooting options available in Business Portal by adding the possibility to stop an ongoing transaction. Bug fixes Certain stations reported the incorrect year in transaction dates Some stations incorrectly reported that the year in a transaction date was 1970 or 2010. This is resolved. Maximum current widget wasn't visible The maximum current widget is now appearing correctly in the station assistance page. Note that this widget is only displayed for certain types of station. Duplicate messages were sent to SMATCH Everon sent duplicate messages to SMATCH during each data transfer from the station. Although the duplicate message was ignored, this behavior is now fixed. Transactions for certain DC stations reported as 0kWh Transactions for certain DC stations were sometimes reported as 0kWh, even though meter values were correctly reported. This is resolved. Known issues Roaming admins can't log in Users who are assigned only the Roaming admin role can't log into Everon. They need additional permissions to access the platform. Some users are unable to access the platform* A small number of users can't access the platform, even after attempting to reset their passwords. We are working to resolve this issue. Open issues from previous sprints S.48.2: Users can't change their email addressS.48.3: Redundant site checkbox appears on location tabS.49.3: Using geo-coordinates to activate stations doesn't work for rural locations S.52.2: Some users can't finish their registration with the EV Charge appS.53.1: It's not possible to import large amounts of stations in bulkS.53.2: It's not possible to download PDF transaction reports for some stationsS.53.3: Slow loading times for the whitelisted cards page *Doesn't affect all tenants.