Everon provides a one-off service to help set up your EV Charge app. If you’d rather set up the EV Charge app yourself, follow the below instructions.

Prerequisites for setting up the EV Charge app

  1. Everon Tenant: You must have an Everon tenant environment set up and integrated with Everon’s Billing Engine. If your tenant is not yet integrated with the Billing Engine, please contact your account or customer success manager.

  2. Integrated tenant with Everon's Billing Engine: Your tenant must be integrated with our Billing Engine. The platform’s billing module communicates directly with the Billing Engine to process transaction data, calculate the VAT applicable to the station, and send invoices and receipts to relevant parties. Our Billing Engine sends information about the transaction, such as the total cost, applicable service fees, and the VAT% that applies to the transaction, to the payment service provider, Adyen.

Step 1: Set up a contract with Adyen

Everon’s Billing Engine communicates necessary transaction data with our chosen payment service provider, Adyen. Adyen collects all of the payments made using the EV Charge app on your public network and pays out the amounts to you. Adyen bases this information on the transaction data received from Everon and its Billing Engine (for example, the cost of the transaction) and payment details provided by the EV driver (credit card details).

Depending on the contract you have with Adyen, they will deduct a certain amount from the total payout to you for providing their services. You can define an “ad-hoc payment service fee” for transactions that take place using the EV Charge app, enabling you to partially cover Adyen’s service fees.

From your Adyen account, you can see payments that haven’t gone through and have full control in deciding how to handle these payments in your own financial system.

Step 2: Provide us with branding assets to customize your app

The EV Charge app is white-labelled, meaning we can apply your branding to it. For example, we can configure your chosen name for the app, your logo, and the app’s main colors. This requires you to provide us with your branding assets, similar to branding your tenant. You can also provide us with URLs to information such as your privacy policy or pricing details, so we can add links to them from the EV Charge app.

In addition to customizing the app, you can customize the transaction receipts that drivers download from the app. This is possible by integrating the EV Charge app with Everon’s Billing Engine. While setting up everything needed for the tenant, you can provide us with this information to make sure these receipts are in line with your wishes.

Step 3 (optional): Set up accounts in the app stores

The EV Charge app is supported on iOS and Android devices. We host your EV Charge app in our Everon app store accounts. If you prefer to host the app yourself, you need to set up your own accounts in the app stores and then grant us permission to commission and upgrade your app. This ensures that the app can be published and made available for EV drivers to download.

Summary

Below is a summary of what we need from you to start setting up your EV Charge app:

  • An Everon tenant integrated with Everon’s Billing Engine

  • An Adyen contract set up, so you can provide us with your:

    • Merchant account name

    • Adyen key

  • Confirmation on what your service fees for ad-hoc payment transactions will be, so we can configure this in our Billing Engine

More detailed steps needed in setting everything up are explained later, under Technical setup.

Responsibilities

While Everon and Adyen handle all of the transaction data communication, including payment collection, you are responsible for financial processes and providing first line support to EV drivers.

Processing transaction data

You can identify and log all charging sessions that took place using your EV Charge app by importing Everon’s transaction report, Everon’s Billing Engine report, and Adyen’s report into your financial, ERP, or reporting system. These reports can be exported in CSV format.

The transaction report you export through your tenant gives you everything you need to organize your data. You can map the data in the transactions report to the data in the Billing Engine report and Adyen report using the following values:

  • Transaction ID (or transactionReference): This can be mapped directly with our Billing Engine report

  • PSP Reference: This can be mapped directly to Adyen’s report

Technical setup

Once your Everon tenant is set up, we can start onboarding you for the EV Charge app.

First, we’ll contact you to determine your needs and any requirements you have regarding ad-hoc payments. For example:

  • Service fees you want to charge EV drivers using the app

  • The frequency at which you want to receive reports from Everon’s Billing Engine

Integrating with Everon’s Billing Engine

After determining your needs, we’ll start the onboarding process with you. On our side, this involves different steps depending on your current setup.

If your tenant is not integrated with Everon’s Billing Engine, we’ll take the steps below. Otherwise, we’ll configure your ad-hoc payment service fee and enable the payment provider options.

  1. Create a tenant in Everon’s Billing Engine

  2. Create entities for Everon’s Billing Engine

  3. Configure ad-hoc payment fee(s) per entity

  4. Define data pulling schedulers

  5. Test everything

  6. Integrate, ready to go live