Billing plans are the subscriptions that your customer can choose from for using their asset, whether it be a station or card. Billing plans consist of a product and a plan. The product determines the country the subscription is available in, the terms and conditions that apply, and whether the asset can be used for public charging. A plan is based on a product and determines who can choose the subscription (eligibility), its availability, and the pricing and payment intervals. For plans based on a product that allows public charging, the plan also determines the optional fee that applies to public charging transactions.

In short, a product defines what is sold, whereas a plan defines how the product is sold. This means that you can have multiple plans based on the same product. For example, a Private Charge Card Product as the basis for two different plans, an Annual Private Charge Card Plan and a Monthly Private Charge Card Plan.

Transaction fees

Public charging plans.

If your plan is based on a product that offers public charging, you can choose to add an additional fee to generate revenue for providing this service to your customers. There are two fees to choose from:

  • Percentage fee: A certain percentage of each public charging transaction. For example, a charge card plan with a percentage fee of 5%. If a customer has chosen this plan, you will keep 5% of the transaction cost each time they use their card for public charging. When a charging transaction that amounts to €10.00 takes place, you receive €0.50.

  • Fixed fee: A fixed amount per public transaction. For example, a station plan with a fixed fee of €2.50. Each time the station is used for public charging, you receive €2.50.

Station owners are paid the remainder of the public charging transaction costs.

Transaction tariffs

If you enable public charging for a station product, you must enable at least one tariff for the station owner, otherwise known as a transaction tariff. This tariff offers station owners the possibility to be settled a certain amount for public charging transactions that take place at their station.

The maximum amount that a station owner can charge users of their station is defined by you, however, you are not required to define a maximum. There are three different tariff types; you can decide which you want to make available to your customer.

  • Connection Tariff: The maximum fixed amount that a station owner can charge every time someone else uses their station.

  • Energy Tariff: A maximum amount based on the kWh consumed by the user of the station owner’s station.

  • Time Tariff: A maximum amount based on the length of time someone has used the station owner’s station.

The tariff amount that a station owner enters cannot exceed the maximum tariff that you have set. However, station owners are able to make the use of their public station free by entering 0.00 if they wish.