Everon supports three different charging types, which define where customers can charge and how much it will cost them:

  • Private charging
  • Public charging
  • Community charging.

Private charging

Private charging takes place when someone uses a card and station that are active in the same account. It doesn't matter if the card or station are public; when both assets are active in the same account, transactions between them are private.

Private charging is available to all accounts and is always free: it's included in subscriptions by default, and private transactions aren't added to invoices.

Calculating expenses

Accounts can calculate their private charging expenses by entering a rate per kWh in their account's reimbursement form. When a rate is entered, Everon multiplies it by the kWh consumed during private charging. This amount appears on both card and station transactions as "Reimbursement", and is useful in numerous cases. For example:

  • Home station owners can track how much they spend on electricity when charging their car.
  • Home station owners that occasionally borrow a company EV can download their transaction report and submit it to their employer to declare the expense.
  • Dealerships can bill their customers for returning a vehicle fully charged after it's serviced.

The field is currently called "Reimbursement rate per kWh" for all users, however, for (sub-) account owners this field acts as an expense calculator. This means (sub-)account owners aren't reimbursed for their private charging when they enter a rate in the field. Actual reimbursement only applies in a parent ↔ employee sub-account setup.

Reimbursing employees

When there is a business account ↔ employee sub-account setup, private charging can trigger reimbursable transactions. This is set up as follows:

  1. Employers with a business account create sub-accounts for their employees, and enter an appropriate reimbursement rate (for example, in accordance with the employee's utility provider rate).
  2. Employers activate their employees' home stations and charge cards in their sub-accounts.
  3. Employees activate their sub-accounts, providing their bank details for reimbursement.

When an employee uses the card and station active in their sub-account, their private charging triggers a reimbursable transaction.

Tenants collect reimbursable amounts from the employer and pay them out to employees. This means that reimbursable transactions are invoiced, even though they're private:

  • Tenants send the parent account a debit invoice containing the total reimbursable amount they owe their employees.
  • Tenants send employee sub-accounts credit invoices containing the reimbursable amount they'll receive.

Public charging

Public charging takes place when someone uses a card and station that are active in different accounts. Both the card and station used must be public, which means:

  • Public charging must be included in the card or station subscription.
  • For stations, public charging must be enabled in charging features.

Public charging usually isn't free. Tenants can make public charging subscriptions more expensive than private ones, and they can apply transaction fees.

Tariffs and fees

Station owners can apply tariffs when making their station public, enabling them to earn revenue from their station. Tenants define which tariffs station owners can apply to their station, enabling at least one tariff in the subscription. They can choose between:

  • Energy tariff: an amount per kWh consumed.
  • Connection tariff: a fixed amount per transaction.
  • Time tariff: an amount per minute spent at the station.

When enabling a tariff, tenants can limit the tariff amount that station owners can apply, such as a connection tariff that can't exceed €10.00. Tariffs amount to the charging cost of a public transaction.

In addition to recurring revenue through subscriptions, tenants can add a transaction fee for public charging. The transaction fee can be a certain percentage, fixed amount, or both, and is based on the charging cost:

  • Card fees are added to the charging cost by an eMSP. The eMSP charges their card holders a fee in addition to the charging cost, and keeps it as revenue.
  • Station fees are deducted from the total charging cost by a CPO. Station owners receive the tariff amount minus the fee, which the CPO keeps as revenue.

Invoices

Public charging transactions are listed on a customer's monthly invoice:

  • Station owners receive a credit note listing all transactions that took place at their station and the payout they'll receive (charging cost minus station fees).
  • Card holders receive a debit note listing all public charging transactions on their card and how much they owe (charging cost plus card fees).

Roaming transactions (charging using assets operated by different service providers) appear as "public" on Everon transaction reports and invoices.

Community charging

Community charging is a type of semi-private charging available to business accounts that use Everon's account hierarchy. Tenants can enable community charging for a business account in their account's features. When enabled, Everon considers the parent account and all of its sub-accounts a "community", which enables private charging between accounts in the community. This means that all cards and stations within a community can be used interchangeably for free. It's useful for workplace use cases, as it means employees can charge at the office and at home without employers needing to provide them with an extra card or make their stations public.

Everon treats community charging similarly to private charging, as community transactions aren't invoiced. However, community charging and private charging aren't the same:

  • Community transactions don't generate "reimbursable" amounts for expense calculation or automated reimbursement.
  • Community transactions appear as "community charging" on transaction reports.