A user is anyone who has access to the platform. A distinction is made between two different types of user in the tenant: System users and Customers.

System users are administrative users that help to manage the platform, depending on their role.

Customers are split into two categories:

  • Clients: Direct customers of your tenant (Account owners).
  • End-users: Customers of your business clients.

Account owners can also invite users to help manage the platform. Business Accounts can invite both customers (sub-account owners or drivers) and system users to use the platform. Consumer Accounts can only invite system users to help them manage the platform.