Everon has a flexible account structure that spans many different use cases, from basic home charging, to the workplace, to fleet depots.

What is an account?

In technical terms, an account is a grouping of users, assets, and billing information. In simple terms, it's a container in which stations and cards can be activated.

Accounts don't require activated assets to be considered active themselves. In contrast, an account is considered active by the platform after a user has completed its setup. Part of this process includes the user verifying their email address and providing their billing information. In essence, there are two elements needed for an account to exist: a user and billing information.

Although an account requires a user, it's important that accounts and users aren't confused. Multiple users can access a single account if they have been given access, but only one billing information form is filled in for the entire account. It's this billing information that you use to invoice your customers for their asset subscriptions, regardless of the amount of users that can access that specific account. That's why it's best to think about an account in the terms of a "billing account" rather than a "user account".

What types of account are there?

Your customers can select between two different account types: business and consumer accounts.

Consumer accounts are intended for customers who want to connect their assets to a platform for personal use, such as to track their home charging or public charge card. Business accounts can be used for any kind of business need, from workplace charging to fleet depots.

Business accounts differ from consumer accounts in that they require company details and a VAT number to be provided. In addition to this difference, as a tenant, you can also create a differentiation between consumer and business accounts. For example, by using the eligibility criteria in billing plans. This allows you to create different propositions depending on your customer types. For example, you could create public charging plans for stations that can only be selected by business accounts.